Instructions for obtaining Remote Support:
- If you're not on the phone with a consultant, call 519-746-3118, or toll free 1-800-540-3164.
- Click the "Remote Suppport" button below.
- Our remote support tool, Splashtop, will automatically download on to your computer.
- When the download is complete, run the program.
- Provide your consultant with the 9 digit number.
- Make sure the consultant closes the session window once completed.
Please note: Using Remote Support may incur fees payable to Link2 Systems.
Java Runtime Environment
Steps for installing JRE:
- Access the JRE downloads here.
- You must click 'Accept License Agreement' before downloading any files.
- Download the 'Windows x86 Offline' file.
- Run the application.
Please note: Unauthorized configuration or installation any Link2 Systems applications may result in irregular functioning of the application or data corruption and should only be administered by a licensed dealer.
Please contact us if you require assistance.